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TESTIMONIALS

 

 

Property Management

Tranda Devereux - Director Property Management ph 0412 098 094 

Vicky Knight - Senior Property Manager ph 0434 746 242

Tracey Anderson - Property Manager ph 0413 084 045

Melanie Carey - Property Manager ph 0421 720 132

Hi Tranda, thanks for the welcoming email. We are really happy with the whole process with Vicky to date. She has made the daunting process (first time lessors) very quick and painless for us, and feel very confident our property will be well managed the next twelve months. Regards, Jeanene, Owner - Rental Property Atwell

Hi Tranda, many thanks for the professional service you and Brian have provided for us, for both the property management and selling our house. Hope all goes well for the future. Regards, Michael & Janene, Property Owners - Yangebup

Tranda, your management of our investment property and the regular inspection reports have been very thorough and we would like to ensure with your help that the current tenants maintain the property in excellent condition. Mr D & Mrs E Hare

Thanks to the Gateway Residential PM Team, We have both enjoyed and appreciated your management of our property the past year. It has been great not to have the day to day hassles of tenants, so thank you for all your work. M & J Edwards

I just wanted to get all this in writing as our previous, dishonest and untrustworthy property manager is trying to withhold part of our last bond for issues we are in no way responsible for, as the entire building is having the same issues. It is causing us quite a headache and although yourself and the staff at Gateway Residential have been nothing but thorough and professional (particular mention to Jeannie who is just wonderful!), I'd just like to cover us from liability........ Mike and I have been blown away by the level of professionalism and friendly approach both yourself and your colleagues have displayed right from the day we arrived late and flustered for the inspection. After meeting you that day, Mike and I instantly felt that we were in good hands, which is the main reason we decided to disregard all other properties we had viewed and go with Frankenia. Our previous property management were absolutely useless and would take weeks, sometime months to address issues/maintenance requirements and that's if we could even get a hold of them. It's such a refreshing change!  D King (Tenant)

Thanks Tranda, You guys have been awesome, in time I'll be back into the market and will easily engage you and the team again. Regards Manny, Success WA

Hi Tranda, Many thanks to you for your valuable advice on rent increases and lease renewal matters and also the very good service you provide for my two properties. Owner, Leeming Properties

 I wish all our Property Managers were as good as these, a real pleasure to deal with and show integrity as well. Kind regards Director, Aloha Group P/L

Hi Kasia, Thanks for the property inspection and the great job you do. Take care, Sharleen (Owner)

Good morning Melanie, Thank you for the TERRIFIC PROPERTY REPORT I received recently with accompanying photos ... just WONDERFUL FOR ME ... BEING SO FAR AWAY. You all do a marvellous job with this, I appreciate it very much. Thank you. Kind regards Lee (Owner, New Zealand)

Hello Brian, We really appreciated your phone message yesterday, thank you. Our association with your company has been a real pleasure. Your staff are a credit to you and Tranda and have given us the highest levels of professional standards, we couldn't have asked for better service. Our kindest regards to everyone at the office and our best wishes for the future. Penny & Jim Boston

We have really appreciated your assistance and the way all the staff at Gateway have assisted in such a pleasant manner. Estelle & Warren

Hi Kasia, thank you for your email and to both you and Tranda for keeping us updated, it is much appreciated. Your efficiency and your always helpful and professional manner is certainly an asset to the agency. Kind regards Owners

Hi Melanie, Anne & I would like to take this opportunity to thank you for all your assistance since you took over the responsibility of managing our rental property. Of all the Property Managers that we have had managing our property over the past 6 years you have certainly been the best by a long way. Your professional attitude is a credit to your position with Gateway Residential. Keep up the good work. If we have the opportunity to purchase another investment property and rent it out, we will certainly be in contact with Gateway Residential and request your services again. Once again any thanks for everything. Kind Regards, John & Anne Glynn-Bucknell

Hi Kasha and Melanie, we would like to thank you for the consistent support and cooperation throughout our time at the property. We have enjoyed being in the property and unfortunately due to our relocation we cannot see out our contracted terms. Kind Regards, Atwell Tenants

I just wanted to complement you on one of your incredible workers whom I have been dealing with now for a short time, Vicky Knight, fantastic woman very good at her job and her people and communication skills are outstanding. All my dealings with her have been extremely pleasant and I'm sure you are very proud to have someone like her on your team. Kind regards Michelle, Tenant - Hammond Park

Hi Tranda, we would like to thank you and Melanie Carey for looking after the property so well whilst we were travelling. The tenants Melanie selected were very good and the property was in good condition when we took it over. Regards, Chris & Dorothy Rich

Hi Melanie, we would like to express our gratitude and thanks over the years and appreciated all the help you have done to make our journey with you nothing but great memories. Once again thank you for everything. Kind regards, Vanessa and Cole King

Dear Tracey, I would like to thank you and the personnel of Gateway Residential for an outstanding task and service you have done for the three and an half years that we could have been renting with you people. We are thankful in all sincerity for your friendliness and kindness we could have experienced with you. And we must compliment you all for the outstanding work en effort you are doing, and we wish you all the best for the future. And should it have to come to it that in future we are going to rent again from you, will it be with the greatest pleasure. I will definitely highly recommend you, should somebody be looking for proper real estate agents, for the excellent service you provide, and care you take of someones property. If I should have an property that I would like to rent out, then I will know that I can leave it in Gateway Residential's capable hands for they will take proper care of the property. Once again thank you kindly for everything good luck for the future. Kind regards, Rudolf

Melanie I wanted to add that you guys have been great. Always super fast to reply and look into things, fair in all assessments, great Property Manager all-round. Would recommend you to anyone. Regards, Kristy

Hi Melanie, we would like to take this opportunity to thank everyone at Gateway Residential - from Jeanne on the front line who is always so welcoming and helpful, to Vicky Knight, yourself and Tranda Devereux for managing our lease and tenant needs in such a professional, responsive and friendly manner during our time here. We couldn't have asked for a better property management team! Kindest Regards, Christiana and Charles

That is great news Melanie. Your initial suggestion to give this couple a chance to prove themselves was good judgement. Well done and thank you. Regards, David and Ruth.

Hi MelanieAwesome you are so efficient! That is why I have recommended you to my neighbour. Thanks, Amanda, Tenant - Success

Hi Jay, you don't know how REFRESHING it is to deal with you. The difference between your service and the other agency is spades apart in both communication. honesty and integrity. You are legends! Jo B.

 

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